Shipping policy
Shipping Policy
Digital Downloads
Digital printable products are delivered electronically. After your order is placed and payment is confirmed, you will receive a download link via your order confirmation email. No physical item will be shipped for digital products.
Physical Products (Fulfilled by Printful)
Physical products in our store are printed and fulfilled by Printful, our print-on-demand partner. Processing times, shipping options, and estimated delivery windows are determined by Printful and may vary based on the product type, your location, and current demand. You can find up-to-date information about Printful's processing and delivery on Printful's website.
Once your physical order has been fulfilled and shipped, you will receive a shipping confirmation email containing your tracking information so you can follow your order's progress.
Questions About Your Order
If you have any questions about the shipping status of your order or need order-specific shipping assistance, please contact us at info@cloudheadcrafts.com and we'll be happy to help.